Shipping

Ship Time:
Our Luxury Cat Furniture is currently shipping within 2 WEEKS from the time you place your order. Please remember to add a few extra days for FedEx shipping. You will receive an email with your FedEx Tracking # when your order has shipped.

International & Non-Contiguous USA Shipping:
Please contact us for more info on shipping your order outside of the contiguous USA. If you join MyUS.com, or a similar company, we can ship to them and they will then ship to you. Also, let us know first so we can set up to accept your international payment.

Returns:
You may return all cat furniture you purchased from us within 30 days for a full refund. (you pay return shipping costs). Cat Furniture must be returned in UNUSED condition, free of pet hair, catnip, and stains. contact us and you will be given a Return Authorization Number, good for 15 days. Allow 4 weeks for the processing of your credit. We suggest you keep the original box and protective material for 30 days. Item must be adequately protected for return shipping.

Cancellations:
No cancellations are permitted after shipment has occurred. At this point, your order may be returned thru the return policy.

Breakage: If breakage occurs during shipment, we must be notified within 2 days. We need all the original packaging and all packaging contents to file a damage claim and replace your item or give you a refund.